Accessing Health Care

The first point of contact for most health concerns (except for emergencies) will be your family doctor and there are family doctors taking new patients in Niagara.  Basic medical services in Ontario are paid for by the Ontario Health Insurance Plan (OHIP) if you have been in Ontario for three months. Healthcare in Niagara is also provided by the Niagara Health System, a publicly funded system that includes six hospitals and many other medical facilities.

Safety and Emergencies

The Niagara Regional Police Service works to keep Niagara residents and visitors safe. Niagara Canada is in the top 10 for the lowest crime rate of Canada’s metropolitan areas.

Call 9-1-1 immediately for an emergency. An emergency is any situation that requires immediate assistance from the police. fire department or paramedics. Examples include:

  • A fire
  • A crime, especially if in progress
  • A car crash, especially if someone is injured
  • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

Seniors Services

In Niagara Canada, seniors can obtain assisted living support or access long-term care facilities in their own town and city. Respite care, convalescent care, dementia services and community programs are also offered in the region.

Information Helpline

Call or search 211 to access information and referrals for community, social and health services in Ontario. Call  or search 211 for:

  • Non-emergency police number
  • Food banks
  • Walk in clinics
  • Alzheimer support
  • Mental health help
  • Meals on Wheels
  • Emergency shelters for homeless
  • Services for domestic violence victims
  • Public health
  • Telehealth Ontario Crisis services
  • Provincial and local helpline phone numbers
  • Settlement help for newcomers
  • Housing help centres
  • Youth drop in programs
  • Child, youth and family counseling
  • Emergency utility assistance
  • Understanding which government service might help or assistance
  • Disability support programs
  • Parenting programs